Senior Analyst (Policy) - Retail and Consumer

Are you passionate about ensuring New Zealand households get access to affordable electricity? Do you want to ensure the retail electricity market delivers what kiwis want now and into the future?

We are looking for someone with deep retail electricity sector experience to lead work delivering a high-performing regulatory environment for retailers and consumers. You will be part of the transformation in how the retail sector operates, uses technology and data to provide innovative products and services as consumers access, engage with, and benefit from the electricity system.

About us 

The Electricity Authority Te Mana Hiko is an independent Crown entity that regulates the electricity market. We are a kaitiaki of electricity, and our purpose is to enhance New Zealanders’ lives, prosperity, and environment through electricity.

The electricity industry is at a pivotal moment, with the journey towards renewable energy sources and innovation reshaping how we operate for the long-term benefit of consumers.

It’s an exciting time to join the Authority as we grow our capabilities, expand our reach, build a team ready to empower consumers, boost market competition and strengthen future networks. Our focus is on making a difference by driving through a bold, collaborative work programme and delivering value for the communities we serve.

About the role 

You will join the Retail and Consumer policy team, within the Retail and Consumer group. We are responsible for driving consumer outcomes in the electricity system to meet the Authority’s statutory objectives and functions. 

We are driving for an energy future where kiwis have confidence and choice, on their terms. Our goals for consumers include affordability access, flexible choices, and trusted advice. By keeping the consumer at the heart of our work, we ensure that the electricity industry is doing the same. 

What we’re looking for? 

As someone with deep retail-sector electricity experience, you have created innovative, compelling, and consumer-focused solutions. You have a vision and desire to see how the electricity sector can deliver to increasing consumer needs and demands.

You will be comfortable leading regulatory change and giving advice that enables innovation in how consumers use and generate electricity. This includes leading policy projects that enhance the retail electricity regulatory environment, leading to greater consumer participation such as our work on evolving multiple trading and switching.

You’ll thrive in this role if you have: 

• A can-do attitude with a high level of initiative. You’ll strive to challenge current thinking, anticipate future issues, and promote debate while keeping sound judgement and discretion. 
• Strong analytical and critical thinking skills.   
• Demonstrated delivery focus across complex priority projects. 
• Excellent written and verbal communications skills. 
• Attention to detail with a high level of accuracy.
• Ability to draw policy insights from a data-rich environment.
• Ability to build and maintain relationships with a broad range of stakeholders.

A familiarity with electricity markets and a relevant background will help you comfortably engage the wider industry and provide technical and policy advice to senior leaders and the Authority Board. 

We have a varied and stimulating work programme leading a range of policy and regulatory projects to strengthen the electricity market for enable consumers to benefit from new ways kiwis are using the electricity system.

Why work for us? 

Electricity plays a critical role in the quality of our lives and businesses. As an electricity kaitiaki our work is diverse, intellectually challenging and contributes to our communities, economy, environment, and the nation as a whole. We are a small but high-impact organisation where talented individuals can make a real difference. We foster an open, collaborative environment that encourages quality, innovation, ongoing learning, and knowledge sharing. 

We know it is important to maintain a healthy work-life balance and in recognition of this the Authority offers several benefits and initiatives to support our staff achieve this. 

We also offer: 

• Competitive remuneration  
• Ongoing training, support, and professional development 
• Opportunities for career advancement 
• We have offices in Wellington and Auckland and support flexible working. 

Are you interested? 

If you're ready for a challenge and want to help shape the future of electricity in New Zealand, click "apply now" and complete the online application form including a cover letter.  

For further details about the role, you can find the position description below by clicking on the position description button. Alternatively, if you have any questions or would like to discuss the role further, please contact MyHR@ea.govt.nz. 

To apply for this role, you must have a legal right to work in New Zealand at the time of submitting your application. 

Applications close Sunday 8 February 2026– but we may start considering applications as they are received, so don’t wait!